Terms of Service

We will provide the Services described in the applicable order, proposal, checkout description, or written scope. Requests that materially change integrations, workflows, locations, volume, timing, or deliverables may require a revised scope, timeline, and fee. We are not required to begin out-of-scope work until the change is agreed in writing.

You will provide timely, accurate information, authorized access, decisions, approvals, credentials, and personnel reasonably needed for implementation and operation. Delays, incomplete information, unavailable systems, or delayed approvals may affect timelines, functionality, and fees.

Services may connect with third-party platforms such as telephony, CRM, booking, messaging, advertising, payment, analytics, or fitness-management tools. Their availability, policies, pricing, and changes are outside IronLine's control. You are responsible for your accounts, licenses, and agreements with those providers unless a written scope states otherwise.

You are responsible for obtaining and maintaining all notices, consents, permissions, and legal bases required for calls, texts, prerecorded or automated messages, marketing, recordings, lead/member data, and use of the Services. You are responsible for the accuracy, legality, and rights to use the data and content you provide, and for complying with applicable messaging, calling, consumer-protection, privacy, employment, and industry requirements.

AI-assisted outputs can be incomplete, inaccurate, delayed, or unsuitable for a particular situation. You must use appropriate human review and escalation for decisions, communications, emergencies, disputes, health or safety matters, and any situation requiring professional judgment. IronLine does not guarantee lead volume, response outcomes, bookings, revenue, retention, deliverability, or any other business result.

You may not use the Services to violate law, infringe rights, transmit deceptive or harmful content, impersonate others, evade platform rules, interfere with systems, or process data you are not authorized to use. We may investigate suspected misuse and take action under these Terms.

Fees, billing cadence, and any setup fees are shown in the applicable checkout, order, or written scope. Recurring subscriptions continue until cancelled under the stated plan terms. You authorize the recurring charges disclosed at checkout for subscription Services. You are responsible for applicable taxes other than taxes based on IronLine's net income. Failed or late payments may result in collection efforts, paused work, suspended access, or termination. Cancellation stops future recurring service charges after the applicable billing period, but does not refund amounts already due or paid, and may end access to configurations, support, or third-party-connected workflows as described in the applicable scope.

IronLine retains all rights in its pre-existing and independently developed tools, templates, prompts, workflows, processes, know-how, and improvements. Subject to payment and these Terms, you may use the configured deliverables for your internal business operations during the applicable service term. You retain rights in your client data and materials, subject to the rights needed to provide the Services.

Each party will use the other party's non-public confidential information only to perform or receive the Services and will protect it using reasonable care. Confidential information does not include information that becomes public without breach, was already known without duty, is independently developed, or is lawfully received from another source. A party may disclose confidential information when required by law after providing notice where permitted.

Our handling of personal information is described in the Privacy Notice. You control the lead, prospect, member, and other business data you provide or connect to the Services, and you are responsible for your instructions regarding that data. We will use reasonable measures appropriate to the Services, but no system is completely secure and you remain responsible for account security, access control, and backups within systems you control.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” TO THE MAXIMUM EXTENT PERMITTED BY LAW. IRONLINE DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IRONLINE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY. IRONLINE'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNTS PAID TO IRONLINE FOR THE AFFECTED SERVICES IN THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

You will defend, indemnify, and hold harmless IronLine and its team members from claims, losses, liabilities, and expenses arising from your data, content, instructions, use of the Services, violation of law, or failure to obtain required permissions or consents. IronLine will promptly notify you of a claim and allow reasonable control of the defense, provided no settlement admits fault or imposes obligations on IronLine without its written consent.

We may suspend or terminate Services if payment is overdue, use presents security, legal, or operational risk, you materially breach these Terms, or a third-party platform requires it. Either party may terminate for material breach not cured within a reasonable written notice period, unless immediate action is necessary. Sections that by their nature should survive termination will survive.

Neither party is liable for delay or failure caused by events beyond its reasonable control, including outages, acts of government, labor disputes, disasters, internet or telecommunications failures, or third-party platform interruptions.

These Terms are governed by the laws of [INSERT GOVERNING-LAW STATE], without regard to conflict-of-law rules. Any required venue, dispute-resolution process, and jury-trial or class-action provisions must be reviewed and completed by qualified counsel before publication.

We may update these Terms from time to time. The version and effective date above identify the current version. Material changes will apply prospectively after notice through the Services, checkout, email, or another reasonable method, except where law requires a different process.

Questions about these Terms should be sent to [INSERT SUPPORT OR CONTACT ADDRESS].